Name: Auto Collision Group — Ontario
Address: Ontario, CA, 91761, US
Telephone: 833-333-4224
Price range: $$
Rating: 4.8

Question 1

What is frame straightening repair and when do I need it?

Accepted Answer

Frame straightening repair is the process of restoring a vehicle's structural frame or unibody to its original factory specifications after a collision. You need it when a crash has bent, twisted, or compressed your vehicle's frame — which can compromise steering, suspension alignment, and crash safety. Even if the damage looks minor externally, the underlying structure may be compromised. At Auto Collision Group in Ontario, CA, our technicians use computerized frame measuring systems to detect deviations as small as 1 millimeter and restore your vehicle to OEM tolerances.

Question 2

How long does frame straightening repair take in Ontario, CA?

Accepted Answer

The duration of frame straightening repair depends on the severity of the structural damage. Minor frame misalignments can be corrected in 1–2 days, while moderate to severe structural damage may require 3–7 business days. At Auto Collision Group Ontario, we provide an accurate repair timeline during your free estimate and keep you updated throughout the process. We also assist with rental car arrangements so you're never left without transportation.

Question 3

Does insurance cover frame straightening repair in Ontario, CA?

Accepted Answer

Yes, frame straightening repair is typically covered under collision or comprehensive auto insurance policies in California. Auto Collision Group works directly with all major insurance carriers including State Farm, Geico, Allstate, Progressive, Farmers, USAA, AAA, Mercury, 21st Century, and Nationwide. Unlike other shops, we advocate exclusively for you — not the insurance company — to ensure OEM parts are approved and your vehicle is restored to pre-accident condition. We handle all insurance paperwork on your behalf.

Question 4

Is it safe to drive a car with a bent frame?

Accepted Answer

No. Driving a vehicle with a bent or damaged frame is dangerous and not recommended. A compromised frame affects your vehicle's structural integrity, meaning it may not protect occupants properly in a subsequent collision. It also causes abnormal tire wear, steering pull, and suspension misalignment that can lead to loss of vehicle control. If you suspect frame damage after a collision in Ontario or the surrounding Inland Empire area, call Auto Collision Group at 833-333-4224 — we offer free 24/7 towing to bring your vehicle to our facility safely.

Question 5

Does Auto Collision Group use OEM parts for frame repair?

Accepted Answer

Yes. Auto Collision Group uses OEM (Original Equipment Manufacturer) parts exclusively — never aftermarket or salvage parts — for all frame straightening and structural repairs. This is especially critical for frame and unibody repairs where structural integrity is paramount. Using OEM parts ensures your vehicle maintains its manufacturer-engineered safety ratings. This policy applies to all 34+ vehicle brands we are certified to repair, including Tesla, BMW, Mercedes-Benz, Toyota, Honda, Ford, and more.

Question 6

What certifications does Auto Collision Group hold for frame repair?

Accepted Answer

Auto Collision Group holds 34+ manufacturer certifications — the most of any collision repair group in California. These include certifications from Tesla, BMW, Maserati, Mercedes-Benz, Audi, Porsche, Lucid, Jaguar, Land Rover, Infiniti, Acura, Honda, Toyota, Nissan, Hyundai, Kia, Ford, Chevrolet, GMC, Buick, Cadillac, Dodge, Ram, Jeep, Chrysler, Subaru, Volkswagen, Volvo, Mini, Alfa Romeo, Fiat, Fisker, VinFast, and Hummer. Each certification requires technicians to meet the manufacturer's specific training standards, tools, and repair procedures for structural and frame work.

Question 7

Does Auto Collision Group offer a warranty on frame straightening repair?

Accepted Answer

Yes. Auto Collision Group provides a lifetime written warranty on all frame straightening and structural repair work performed at our Ontario, CA location. This warranty covers workmanship and is honored across all 13 of our California locations. Our lifetime warranty reflects our confidence in factory-certified repair methods and OEM parts — if there is ever an issue with our work, we make it right at no cost to you.

Question 8

How do I get a frame straightening estimate in Ontario, CA?

Accepted Answer

Auto Collision Group offers free online estimates and free in-person assessments at our Ontario, CA location. You can request an estimate at autoacg.com or call 833-333-4224 any time — our team is available 24/7 for towing and emergency support. We serve Ontario, Rancho Cucamonga, Chino, Fontana, Pomona, and the entire Inland Empire region.